Weekly Dose

PART (Predict, Assess and Respond To Occupational Violence and Aggression) workshops provide a comprehensive and systematic approach to predicting, assessing and responding to workplace violence and aggression. 

PART™️ Training is designed to assist staff to identify and respond confidently to aggressive behavior using a range of verbal de-escalation techniques. 

These workshops are delivered by your colleagues who are trained and certified and cover topics:

• The importance of workplace systems and procedures in the identification and management of client aggression 
• How client needs drive behavior which may sometimes result in aggression 
• Prevention of aggression through preparation of self and the environment •
• Legal factors to consider when responding to client aggression 
• How to predict client aggression using the Assault cycle 
• A range of effective verbal de-escalation and physical evasion techniques that keep staff and clients safe
• Post incident procedures – documentation, process debriefing and skills evaluation