Weekly Dose

This program has been designed for frontline health workers who have been identified as being at a high risk of experiencing OVA in the workplace. The training program will be delivered by a Senior Consultant Psychologist from Communicorp. Participants will explore and apply an evidence-informed model for de-escalation that promotes a consistent approach to the prevention and management of OVA in high-risk settings. Through case studies and discussion, the session aims to support participants to develop and maintain their competence to apply de-escalation techniques and manage aggressive and violent behaviour in the workplace.

Key learning outcomes:

• Understand the importance of taking a safety-first approach
• Develop capability in the use of static and dynamic risk assessments to identify triggers and warning signs relating to aggressive service user behaviour
• Increase confidence and competence to apply proven de-escalation strategies and techniques to manage aggressive behaviour
• Understand key techniques for responding to OVA during and after an incident

Please register to attend via SEEDS > My Training > Safety > Occupational Violence and Aggression (OVA) de-escalation training and select preferred session time.

Mon 6 Feb, 2023
1400-1700
Seminar Room AWRCC

Tues 6 Feb, 2023
0930-1230 & 1400-1700
Seminar Room AWRCC

Wed, 7 Feb, 2023
0930 – 1230 & 1400 -1700
Seminar Room AWRCC

For more information contact employee.wellbeing@awh.org.au for more details or book at https://awhseeds.kineoportal.com.au/