Albury Wodonga Health Media Guidelines

The AWH Communications Department manages all media enquiries and requests relating to all AWH locations.

We are the first point of contact for any media enquiries, including patient condition updates, interview requests with AWH staff acting as medical experts, escorting film crews and photographers and permission to film on hospital grounds.

Media opportunities are subject to approval and will be assessed on a case-by-case basis.

Media enquiries:

Weekdays - 8:30am-5:00pm - journalists can email or call 02 6048 1160 

Requests to film

  • All interviews, photography and filming on AWH premises must be approved prior to the media entering an AWH healthcare facility.
  • A Communications staff member will escort media during approved visits, including for interviews, filming, and photography.
  • All AWH staff directly approached by media outlets will, in the first instance, redirect enquiries to the Communications team.

Patient conditions

  • When enquiring about a patient condition update, we are guided by the Health Services Act 1988. This legislation, limits the amount of information that can be released without written consent from the patient, or where appropriate their next of kin.
  • When categorising the condition, we use the following descriptions: stable, serious and critical. Due to patient privacy, we cannot provide any patient details, such as name, age or injuries.

Patient interview requests

Interview requests to individuals on AWH property must be done through the Communications Team. Our team will not approach a patient on the day of admission. It is important to us as a health service to ensure our patients and their families feel safe and supported when in hospital. or call 02 6048 1160 

Live or Simulated Live crosses

Media are permitted to film AWH facilities from public walkways and footpaths, however, we ask to be notified via the AWH Communications Department prior to arrival so that security on location can be advised.

Additional media resources

Reporting on Mental Health

Reporting on People with a Disability

Reporting on Violence against Women and Children

Together, we are Albury Wodonga Health. Introducing 𝗚𝗶𝗻𝗮 𝗕𝗹𝗮𝗱𝗼𝗻 - 𝗔𝗪𝗛 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗠𝗮𝗻𝗮𝗴𝗲𝗿

Gina joined Albury Wodonga Health in September 2021, ahead of the AWH Foundation being established in late 2022. The Foundation came together following years of incredible financial support, and the ongoing support of our Albury-Wodonga community wanting to give back our local hospitals.

Hailing from Beechworth, Gina is the vivacious driving force of the Foundation, connecting with individuals and various groups throughout the Border-North East. Her role includes helping to purchase specialised medical equipment and supporting staff training opportunities, to enhance patient comfort and care.

After being diagnosed with breast cancer in 2015, and undergoing life-saving treatment and several surgeries, Gina was motivated to embark on a new career in the health sector. She says she wanted to give back and make the journey easier for other regional people and is incredibly proud to now be in a position to do so every single day.

When it comes to achievements, Gina says raising her two children, Eadie and Max, shines brightly for her. She describes them lovingly, as kind, compassionate, magnificent, and adventurous. (They sound a lot like their mum.)

Her advice for those joining the AWH cohort is to be proud of the contributions you make, act with kindness, laugh lots, and wash your hands.

While Gina’s favourite quote from Dr. Suess really sums things up: “You’re off to great places! Today is your day! Your mountain is waiting, so get on your way!”.

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